Privacy Policy

Effective Date: July 27, 2026

DreamLabs Studios LLC ("DreamLabs Studios," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use:

  • RealStage

  • Virtual Academy

  • Our website(s)

By using our products or services, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

  • Email address (when contacting support)

  • Information you include in support requests

  • Other information you choose to provide when communicating with us

Information Collected Automatically

When using RealStage or visiting our website, we may collect technical information including:

  • Device model

  • Operating system and version

  • Game version

  • IP address

  • General device information

  • Crash reports

  • Performance diagnostics

  • Anonymous gameplay statistics

  • Internet connection information necessary to operate online features

This information is used to improve the stability, security, and performance of our products.

Platform Account Information

RealStage is available through:

  • Meta Quest Store

  • Steam

  • Epic Games Store

When using these platforms, we may receive information made available through their services, including:

  • Platform User ID

  • Display name or username

  • Achievement progress

  • Leaderboard scores

  • Avatar information (Meta Platform)

  • DLC ownership

  • Purchase entitlement verification

  • Cloud save information (where supported)

We do not receive or store your payment information. All purchases are processed by Meta, Valve (Steam), or Epic Games according to their own privacy policies.

Microphone Access

RealStage may request permission to access your device's microphone for gameplay features.

Microphone data is used only while the feature requiring it is active.

Unless explicitly stated within the game, microphone recordings are not stored, uploaded, or shared by DreamLabs Studios.

Camera and Passthrough Access

On supported Meta Quest devices, RealStage may request access to camera and passthrough features to provide mixed reality gameplay.

Passthrough images are processed locally on your device to provide gameplay functionality.

DreamLabs Studios does not store, record, or transmit passthrough camera images or video unless explicitly described for a specific feature.

Crash Reporting and Diagnostics

RealStage uses Unreal Engine crash reporting and diagnostic services to help identify bugs and improve stability.

Crash reports may include:

  • Device specifications

  • Operating system version

  • Game version

  • Memory usage

  • Error logs

  • Technical diagnostic information

Crash reports generally do not intentionally contain personal information.

Third-Party Services

RealStage may use third-party services that may process information necessary to provide game functionality.

These may include:

  • Unreal Engine Crash Reporter

  • Meta Platform SDK

  • Steamworks SDK

  • Epic Games Store Services

  • Website hosting providers

  • Payment platforms operated by Meta, Valve, and Epic Games

These providers process information according to their own privacy policies.

Why We Process Information

We use collected information to:

  • Operate RealStage

  • Verify game ownership

  • Enable DLC

  • Provide online gameplay

  • Support leaderboards and achievements

  • Display platform avatars and usernames

  • Synchronize cloud saves

  • Diagnose crashes

  • Improve game performance

  • Respond to customer support requests

  • Detect fraud and abuse

  • Comply with legal obligations

We do not sell your personal information.

Data Retention

We retain information only as long as necessary to:

  • Provide services

  • Maintain online functionality

  • Improve product stability

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

Crash reports and diagnostic information may be retained for a limited period to assist with debugging and software improvements.

Your Privacy Rights

Depending on where you live, you may have rights including:

  • Access your personal information

  • Correct inaccurate information

  • Delete your information

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent where applicable

To exercise these rights, contact us using the information below.

Information Security

We use reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic storage or transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Links to Third-Party Websites

Our products and website may contain links to third-party websites or services.

DreamLabs Studios is not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

Legal Disclosure

We may disclose information if required by law or when we believe such disclosure is necessary to:

  • Comply with legal obligations

  • Protect our rights

  • Prevent fraud

  • Protect users or the public

  • Respond to lawful government requests

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If material changes are made, the updated Effective Date at the top of this document will be revised.

Your continued use of RealStage or our website after changes become effective constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

DreamLabs Studios LLC

Email: dreamlabsadmin@gmail.com

DreamLabs

The Music Immersion Studio

Privacy Policy